I feel comfortable taking my car to Torque knowing that they perform quality work at a reasonable price. I don't feel like I am being taken advantage of or charged more than what is reasonable for the service provided. I was happy that a loaner car was available for my last service so I could make it to work on time. I trust Simon and his crew with my car because they are honest, personable, and very knowledgeable. I always feel well informed about what is going on with my car while it is there at the shop, and service is also easy to schedule. I am glad to have found a reasonably priced and trustworthy shop to take care of me and my car.