I'm so glad we found Torque to handle the routine maintenance on our Audi S4. Simon's very honest and fair, and has never tried to upsell during the visit. He fully informs you of what they are doing; at most, he uses his experience to provide a very pro-active approach ("keep an eye out for ___ around ___ mileage"). This visit was for a 60K routing maintenance; I called late morning, brought the car in early afternoon, and was out before their estimated time. Truly an excellent experience--again!