Raleigh Auto Repair

I tried another service provider for my Mini last year. I was very disappointed. They changed the scope of the repair and the costs mid service. My husband researched Torque online and decided to give them a try. Excellent service. Reasonable costs. Car repairs finished when they said they would be. Outstanding customer service! I have already scheduled my annual inspection and service. There is a reason why they get so many 5 stars. They deserve them!

i had a short window to get an inspection and Simon was able to get me in and out quickly. Great service as usual.

********

I brought my Toyota Prius to Simon because the hybrid battery had gone bad. He was quick to respond to my initial email asking questions. He explained all my options. I decided what route to go and am very satisfied with the results. My car runs great again, so happy. Very professional business. Highly recommend.

They are very honest and get the job done.

Five star class of service

They were very helpful and able to get me in pretty quickly. The waiting room is really nice and I didn't have to wait too long. They were able to explain everything and did a great job!

Again, this is the second time I've been to Torque Automotive and it is by far the best place to have any Servive preformed on a vehicle. Staff LISTENS to you and give great advice. I will continue to bring my vehicle here. I'd drive 40 mins out of my way to have the quality of service and parts any time.

Had my first visit to Torque Automotive yesterday, and the service was outstanding! They have great expertise and experience with European makes, including my BMW. Most importantly, Simon was phenomenally honest in making me aware of things that my car might need soon, but that did not absolutely have to be done right now, which kept the bill very reasonable. I am an avid autocrosser and also take my car to race tracks a few times each year, so I am a very demanding customer in terms of wanting things to be "just so." And Simon has one of the VERY few shops that caters to people like me, as well as to the typical driver. He is incredibly flexible in giving me advice and opinions, but ultimately willing to do whatever I want with my car, in terms of my choice of parts, setup, etc. The shop is extremely clean with a nice waiting area, complimentary coffee, wi-fi, etc. I can't recommend Torque highly enough!

I took my 2013 VW Jetta to the new Torque Automotive this week and was really impressed with the level of service I received. Simon really goes above and beyond to make the experience as pleasant as possible. He is very knowledgeable and personable. The new shop is spotless. The reception area and customer lounge were comfortable and first class. He mentioned that he is aiming to set new standards for the auto repair industry and this new shop really shows that! The services were performed as discussed and without any unnecessary "upselling". Prices were very reasonable too. Much cheaper than the dealer. Looks like Torque Automotive has a new customer for life!