Raleigh Auto Repair

Great service....

I have a rare Chrysler Aspen Hybrid. They were not able to reprogram the ABS for my first generation regen braking system but Michaeux was always polite on time and transparent. I would certainly deal with them again.

Excellent service will use again

Excellent service, as always.

The technicians at Torque Automotive have been very patient and accommodative in scheduling my Hybrid Battery issue fix. Very professional and hygienic environment to leave your vehicle even during pandemic. Thank you !!

Excellent service as always.

Big props to Simon and Micheaux for their work in getting my 2007 Toyota Camry Hybrid back on the road. Last September (2020) they replaced my hybrid battery after the original battery had failed after 13 years. A bonus is that they were able to perform the replacement at my home. About six weeks later, the car out of the blue began to shake and a hybrid battery system display light came on. Simon said he needed the car at the shop where he had the equipment to diagnosis it - I had it towed over and within 24 hours he and his Torque teammate Micheaux were able to tell me that an axle replacement (from the Toyota dealer in the spring) had an issue with a leaking seal that over time had drained away transmission fluid. In short I now had a failed transmission. Torque felt strongly that I should take the car and issue up with the dealer. After another tow and talking with the dealer, I am pleased to report that the dealer took ownership of the failed axle repair and rebuilt the transmission without charging me. It was the right thing to do and I credit the dealer with listening and accepting responsibility. But without Simon and Micheaux giving me the straight story and encouraging me to have it addressed, I might have been at a loss of how to proceed. Again, big props to Torque Automotive and hybridgeek.com

The team at Torque is top-notch! They are really customer friendly and knowledgeable. And they are always willing to provide a loaner. I wouldn’t take my BMW anywhere else!

Big props to Simon and Micheaux for their work in getting my 2007 Toyota Camry Hybrid back on the road. Last September (2020) they replaced my hybrid battery after the original battery had failed after 13 years. A bonus is that they were able to perform the replacement at my home. About six weeks later, the car out of the blue began to shake and a hybrid battery system display light came on. Simon said he needed the car at the shop where he had the equipment to diagnosis it - I had it towed over and within 24 hours he and his Torque teammate Micheaux were able to tell me that an axle replacement (from the Toyota dealer in the spring) had an issue with a leaking seal that over time had drained away transmission fluid. In short I now had a failed transmission. Torque felt strongly that I should take the car and issue up with the dealer. After another tow and talking with the dealer, I am pleased to report that the dealer took ownership of the failed axle repair and rebuilt the transmission without charging me. It was the right thing to do and I credit the dealer with listening and accepting responsibility. But without Simon and Micheaux giving me the straight story and encouraging me to have it addressed, I might have been at a loss of how to proceed. Again, big props to Torque Automotive and hybridgeek.com

This was my first time using Torque and they were fast and efficient. The service and communication was outstanding! I will be recommending and using them again!